The second-hand marketplace Shoppers Share Displeasure Over Size Modifications

Shoppers are voicing their frustration following a change that caused listings displaying inaccurate size information.

The second-hand shopping app has revised its measurement guidelines for women's and children's clothes without notifying every member regarding the update.

Social Media Reaction

Many shoppers and sellers are expressing on platforms saying Vinted listings now show an altered size classification than originally posted due to the recalibration.

Vinted explained the revised method more closely matches similar services.

It has advised users to review their products and manually change the size where appropriate, resulting in member annoyance.

Size Classification Modifications

Previously, the sizes had both numerical and alphabetical indicators, such as S/8 or M/10.

The updated approach includes a letter with a size spectrum for example S/UK 8-10.

In some cases, the sizing has been recategorised - for example a size L used to be a 12 but currently displays as UK 16-18.

Member Accounts

One content creator, who creates plus-size fashion videos, said the change "makes both selling and buying harder".

"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.

Stephanie Gallen, based in Glasgow, stated items she posted on Vinted with size 14 labels were appearing on the platform as size 20–22.

"If buyers measuring 20-22 acquire them they may become frustrated," she said.

Necessary Adjustments

Another shopper, based in Derby, said she had been left angered by the change as she had to manually change the measurements for "each individual item".

"For me this is particularly frustrating, as I'm chronically ill and Vinted sales have been crucial for me since losing part of my income," she stated.

Service Background

The app has more than 100 million users, comprising 18 million UK members.

It has proved a popular alternative versus similar marketplaces including eBay and Depop.

This represents another occasion where an unanticipated change on the platform has faced criticism: last year, the service retracted a modification concerning shipment methods following member complaints.

Taylor Vaughan
Taylor Vaughan

A digital strategist and tech enthusiast with over a decade of experience in web development and emerging technologies.